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I am Alex Russell, an artist, registered in the United Kingdom as a sole trader. Paintings, one-off prints and art to commission are part of number of products and services I offer as Alex Russell, the trading name for my business. This website address:
alexrussell.com
Postal address:
Summary
I will do my best to protect your privacy and to look after your data responsibly. I will only use the information that I collect about you lawfully in accordance with the EU General Data Protection Regulation (GDPR).
If after reading it you have any questions about the Policy or the personal information that this site holds in your name, please get in touch (for details, see the contact page). Alerts that this policy has been updated will be posted on alexrussell.com home page.
In this Privacy Policy, I’ve aimed to provide as much detailed information as I can on when and why I collect your personal information.
Alerts that this policy has been updated will be posted on alexrussell.com home page.
This version of the Policy was written on 09 April 2025.
Cookie policy
Cookies are small files saved on your device when you visit a website. This website uses two types of cookies.
1 Essential cookies enable this site to work in its simplest form. This includes functions such as moving from page to page, adding items to the Cart and keeping the site secure.
2 Functional cookies allow websites to remember choices made by users, such as login details, or region, enhancing the browsing experience and website functionality.
There is another sort of cookie, analytics cookies, but this site doesn’t use them. That is, it collects no analytics data.
Ordering art
If you order art from the website, it will track:
1 Location, IP address and browser type: this will be used for purposes such as estimating postage costs.
2 Shipping address: this is need to confirm postage costs before you place an order and to know where to send the order to.
3 Cookies will be used to keep track of basket contents while you’re browsing. See also the Cookie Policy above.
When you buy something from alexrussell.com, you will need to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. This is needed to:
1 Send you information about your account and order.
2 Respond to any your requests or questions you might have.
3 Process payments and prevent fraud.
4 Set up your account (if you choose to set up an account).
5 Comply with any legal obligations Alex Russell has, such as calculating taxes.
Credit card/payment details are processed by Stripe and not held by alexrussell.com (see “Shared data” below). If you create an account, your name, address, email and phone number will be stored and used to populate the checkout for future orders. Information is generally stored about you for as long as is needed for the purposes for which it is collected and used or where there is a legal requirement to, such as storing order information for 5 years after the 31 January submission deadline of the relevant UK tax year for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Social media
alexrussell.com has links to social media sites including Instagram and Facebook. If you choose to “like” or “share” information from this website through these or other services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.
Shared data
alexrussell.com is built with WordPress. Their privacy policy is here. It uses plug-ins from WooCommerce with privacy policies here.
Orders made in the shop are processed by Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Stripe’s Privacy Policy is here.
Data retention
If you register for an account on the website (you don’t have to), the personal information you provide will be stored in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). The website administrator (Alex Russell) can also see and edit that information. Data relating to inactive accounts is retained for 1 year. Data relating to pending, failed or cancelled orders is retained for 14 days. Data relating to completed orders is retained for 5 years after the 31 January submission deadline of the relevant UK tax year.
Data rights
If you have an account with alexrussell.com, you can request to receive an exported file of the personal data he holds about you, including any data you have provided. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.
Site data and data protection
All site data is stored on servers based in the European Union by Ionos. Their privacy policy is here.
alexrussell.com is SSL certified and connects to your browser via HTTPS, so any information you enter into the site will be encrypted, secure and protected from any tampering. It is hosted on ISO 27001 certified data centres.
Data breach procedures
As soon as there is awareness of a data breach, the risk to individuals will be assessed using the self-assessment protocols on the Information Commissioner’s Office (ICO) website. As a result of the assessment, one or all of the following parties will be notified as quickly as possible:
1 Ionos (alexrussell.com hosting organisation).
2 Stripe (alexrussell.com payment processing organisation).
3 the ICO.
4 any individuals concerned.
Where individuals are involved, they will be provided with contact details for more information, a description of the likely consequences and a description of what will be done to deal with the data breach and mitigate against any adverse effects.
Other data information
I do not receive data from any third parties. I make no automated decision making and/or profiling with user data. I make no use of artificial intelligence (AI) with user data. I have no industry regulatory disclosure requirements.